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Specialty Cake orders require at least a 48 hr. advance notice.
3-D Specialty Cake orders require at a weeks advance notice.
All orders are shown to our customers prior to leaving our shop. If you are not satisfied with your design at the time of pick-up, please let us know before leaving the store. We will do everything we can to fix any errors on our part. If someone is picking up your order, you can have them text you a picture, so you can check for correct design, colors and message.
We give instructions on cake care at time of pick-up. We are not responsible for damage to any order, whether standard, custom, or tiered designs, that are picked up and/or set-up by customers. In the event your cake is damaged in transit or due to set-up or storage, you may incur additional repair or replacement charges. Please call us with any problems or questions and we will do our best to help you. If you need any assistance securing the cake in your car for travel, just ask any of our decorators!